Claims for Family Takaful
We understand this is a difficult time for you, so we made your claim journey as smooth as possible with a convenient claims processing service.
- Death certificate (original or certified true copy)
- Death claims form
- Doctor’s statement (if death is due to illness and certificate is less than 5 years old)
- Certified true copy of the deceased’s identity card, if age was not admitted earlier
- Certified true copy of the identity card of the nominee or assignee
- Authorisation letter or letter of consent to be signed by the next-of-kin of the deceased
- Certified true copy of the post-mortem or police report if cause of death was due to an accident
- Accidental death benefit claim form (if there is accidental rider attached for death claim)
- Accident claim form
- Certificate of medical attendance duly completed and signed by medical attendant at the Participant’s own expense
- Original/certified medical certificate from hospital or clinic
- Accident claim form
- Certificate of medical attendance duly completed and signed by medical attendant at the Participant’s own expense
- Original/certified true copy of the medical certificate or light duty certificate
- Certified true copy of the police report for assault cases
- Original receipts being payment of medical expenses for assault cases
- Total Permanent Disability ("TPD") claim form
- Confidential medical certificate
- Termination letter if service was terminated by employer
- Original/Certified true copy of the medical certificate or light duty certificate (as to support TPD claim)
- Critical Illness claim form
- Critical Illness Doctor’s Statement
- Authorisation for release of medical report
- Copy of Identification Card of participant
- All medical test result
- Hospitalisation and Surgical claim form
- Hospitalisation Claim – Attending Physician’s Statement
- Copy of Discharge Note or Summary or hospital bill showing admission and discharge date and diagnosis result for Hospital Benefit Claim (if Hospitalisation Claim – Attending Physician’s Statement is not completed)
- Original itemized bills (invoice or statement) and original official receipts including deposit receipts
- All medical test result including MRT or CT Scan, Dialysis
- Police report (for accident only)